Karthik Chakkarapani is an AI-driven CIO, Head of Enterprise AI, and transformation leader focused on helping organizations become AI-native operating companies. As SVP, CIO, Head of Enterprise AI & Corporate Operations at Zuora, he leads enterprise IT, data, business operations, and AI transformation in support of the company’s Total Monetization vision. His work focuses on building AI-native operating models and future-of-work capabilities that embed agentic AI, automation, data, and modern platforms into the flow of work to drive growth, operational excellence, customer value, decision velocity, and measurable business outcomes.

Previously, Karthik held senior leadership roles at Signify, Cisco, and Salesforce. His leadership has been recognized by CIO 100, Gartner Eye for Innovation, CSO 100, Constellation Research Business Transformation 150, and Zscaler’s Zenny Award. He also advises SaaS, AI-native, and cybersecurity startups on product strategy, enterprise readiness, and CxO value narratives, and has served as an executive coach for digital, CIO, and AI leadership programs at Northwestern Kellogg and NYU Tandon. A co-founder of an NGO supporting education and skills development for the visually impaired, he champions human-centered, AI-enabled transformation that elevates both business and society.